Creating & Editing Your Pro Elkan Store



A Step-by-Step Guide To Setting Up Your Pro Elkan Ecommerce Store

Starting an e-commerce store has never been easier. You no longer have to worry about coding a super-fast optimised web store. With Pro Elkan, you can get your store up and running within the next hour!


In this article, you will learn the following:

  • đź’ Creating you store

  • đź’ Editing your store

  • đź’ FB & Messenger Marketing Setup

  • đź’ SEO Settings

  • đź’ Custom Domain Setting

  • đź’ Payment Setting

Creating Your Store



1. Go to Ecommerce > Create/Edit Store

Always CHOOSE Create New if you are new to Pro Elkan, as you will have a hard time troubleshooting if you start with the Themes.

No two stores are the same. With Pro Elkan ecommerce store edit, you can change all the information to match your store's branding - from Store Name and URL to Logo and Favicon.

You will be able to change the following:



  1. 1.Store Name


2. Store Alias (proelkan.net subdomain)

This is your Free and default website url for your store. You can also add in your domain below

3.Store Address and Contact Details


5. Link FB & Messenger Marketing. Learn how to set up FB/Messenger Marketing.


6. Enter SEO Settings. 


7. Configure Custom Domain Settings. Learn to set up custom domain here.


Next
Configure Payment Setting


  1. 1.Choose your store currency from the drop-down menu


  1. 2.Select all the applicable payment methods you accept.

Note: Pro Elkan accepts 7 payment methods such as Cash on Delivery, Manual Payment, Paypal, Stripe, Paymongo, Gkash Malaysia and RazorPay.

3. You can also customize your call-to-action (CTA) buttons


Congratulations! Your store is successfully created.

You can now create store pages, add products, categories and shipping methods in order to get your store ready for launch.


Creating Products

A step-by-step process to build a Messenger Chat Flow


To Create a Product, you will need to:




1. Go to Ecommerce > Products


  1. 2.Select Store you want to create new products for


3.Click Add New Product


4. Fill in the product details on the left.


5. Click Submit to create products


There are 4 product types you can create:

  • đź’ Simple product type

  • đź’ Variable product type

  • đź’ Simple downloadable product type

  • đź’ Variable downloadable product type



Creating & Editing Categories

Creating categories is a great way to organise products in your store, making it easier for customers to find the products they want. With Pro Elkan, you can create as many categories as you like. 

Here are a few examples of collections that you might create:

  • đź’  Best-selling products

  • đź’  Newly released collection

  • đź’  Sale items

To set up a category, you need to follow these simple steps:


1. Go to Ecommerce > Categories


  1. 2.Select the store you want to create category for.

Congratulations, You have successfully created a Chatbot flow and configured a trigger.

3. Click Add New Category.


4. Input Category Name.


5. Upload Category Image.


Editing Categories

You can edit each category to change its name, url handle, meta title and meta description.


1. Go to Ecommerce > Categories.




2. Select the store you want to create category for.




3. Under the Action column, click on the edit icon to edit categories.


4. Make the necessary changes.


5. Click Submit to save your changes.


Deleting Categories

Deleting a category is a simple 4-step process.

1. Go to Ecommerce > Categories.




2. Select the store you want to create category for.


4. Under the Action column, click on the bin icon to delete the selected category.


5. Select Yes, Delete This Category to confirm.

Note: You cannot undo once you have deleted the category. Once deleted, it is gone forever.

Creating a Manual Order

Whenever a customer places an order, it is automatically dropped in Pro Elkan’s order page. Customers can place orders via the store, product sharing link, or the category sharing links on the Facebook messenger.

There will be times when you will need to manually create an order on behalf of your customers. To do so, follow these steps:



Creating a Manual Order


1. Go to Ecommerce > Orders


2. Select the store you want to create the order for


3.Click Add New Order



4. Define Order Status. There 11 order status you can categorize your orders under. Learn more about order statuses here.


5. Enter Buyer Information such as customer’s name, address, phone number, email, and the shipping region


6. Define Order Items to enter all products the customer is purchasing


7. Define Payment Status 


Is This Order Paid?

Switch from pending to paid if the order has been paid


Leave it under pending if you are still awaiting payment

Set Date Paid (only visible if toggle is switched to paid) to select the payment date and time


Set Order Payment Method to select the customer's payment method


8. Adjust Item Quantity on the right preview


9. Enter Coupon Details (if applicable) and click Apply. The system validates the coupon and automatically applies the discount to the cart value.


10. Click Save Order to create your manual order.


Bulk Changing Order Statuses

Learn to bulk change statuses of multiple orders

Every order has its own status to signify what stage it is in:

đź’  On Hold - Customer has successfully completed the checkout process but has not made payment.

  • đź’ Rejected - Store owner/merchant rejects and does not want to fulfil the order

  • đź’ Processing - Default order status for an online order successfully paid using Paypal, Stripe, Credit cards, GKash, Paymongo or RazorPay etc. Orders under this status are ready to be packed and shipped.

  • đź’ Shipped - This order status indicates merchant have shipped the goods.

    Note: You will need to update to this status manually.

  • đź’ Delivered - This order status indicates customer have received the goods.

    Note: You will need to update to this status manually.

  • đź’ Completed - Archived orders that have been delivered.

  • đź’ Placed Order - Customer has initiated the checkout process by clicking the “Buy Now” or “Proceed to Checkout” Button. Orders under this status do not have the delivery info tied to the order.

  • đź’ Filled Delivery Info - Customer has proceeded to the checkout page and filled up the delivery information fields like Email, Phone, First name, last name, delivery address but have not paid nor checked out.

  • đź’ Cancelled - Customer or merchant cancelled the order.

  • đź’ Abandoned - Customer have proceeded to checkout but did not continue to payment. Orders with "Filled delivery info" status that did not proceed to payment within 15 minutes gets automatically converted to "Abandoned" status.

  • đź’ Offer Initiated - Customer already finalized their order but their order contains an upsell/downsell offer from "Funnels." It automatically get converted to either "On-hold" or "Processing" depending on which payment method they choose. It gets converted to "On-hold" if the payment method selected is Cash on Delivery or Manual Payment. It gets converted to "Processing" if the payment method is any of the online payment types such as Paypal, Stripe, Credit cards, GKash, Paymongo or RazorPay etc.




With Pro Elkan, you can bulk change the order status.


1. Go to Ecommerce > Orders


2. Select the store you want to edit the order statuses


3. Tick the checkbox of all orders you want to change statuses for. It is located on the left of order number.


4.Click Bulk Actions


5. Choose Bulk Action Type to Change Order Status


6. Choose Order Status to your selected status


7. Click Apply to submit changes


8. Click OK to confirm submission


Creating, Editing and Deleting Store Coupons

Coupons are a great way to attract buyers to your store and increase conversions. Pro Elkan enables you to publish coupons and offer discounts right inside the order page.


Creating Coupons


1. Go to Ecommerce > Coupons




3. You can see many types of actions in the selection bar. You can select your preferred action and click Add Action


3. Click Add New Coupon

Protip: You can also select multiple actions.

4. On the Create Coupon dialog box, Set Your Coupon Code


5. There are 4 options to select from Set Coupon Type

  • Fixed Discount On Total: Select this option to apply a fixed amount of discount on the total cart value. E.g $10 off order


  • Percent Discount Of Total: Select this option to apply a fixed percentage discount on the total cart value. E.g 10% off order


  • Fixed Discount Per Product: Select this option to apply a fixed amount discount on the product value. E.g $10 off Special Coffee only


  • Percent Discount Per Product: Select this option to apply a fixed percentage discount on the product value. E.g 10% off Special Coffee only

6. Enter the Coupon Value.


7. Select whether to enable or disable free shipping for this coupon.

  • If enabled, free shipping will be applied on top of this coupon.


  • If disabled, customers will still need to pay for shipping after applying this coupon.

8. Set Expiry Date. Select a date and time for coupon expiry. If you don't want coupon to expire, leave this section blank.


9. Set Maximum Usage Limit to limit the number of times a customer can use this coupon.

You can now share the coupon name with your customers for them to enjoy the discounts.

10.  Click Submit to create and save this coupon.

You can now share the coupon name with your customers for them to enjoy the discounts.

Editing Coupons

You can edit each coupon to change its code name, coupon type, coupon value, free shipping setting, expiry date and maximum usage limit.

1. Go to Ecommerce > Coupons


2. Select the store you want to create coupons for


3. Under the Action column, click on the edit icon to edit coupon.


4. Make the necessary changes.


5. Click Submit to save your changes.


Deleting Coupons

You can delete coupons you no longer use.

1. Go to Ecommerce > Coupons


2. Select the store you want to create coupons for


3. Under the Action column, click on the bin icon to delete the selected coupon.


4. Select Yes, Delete This Coupon to confirm.

Note: You cannot undo once you have deleted the coupon. Once deleted, it is gone forever.

Creating, Editing and Deleting Shipping Method

Before you launch your store, you need to define shipping rules and rates. Using the Shipping feature, you can define the prices, regions, and time windows needed to ship products.


Creating Shipping Methods


1. Go to Ecommerce > Shipping.


2. Select the store you want to create the shipping method for.


3. Click Add New Shipping.


4. Enter the Shipping Method Name.


5. Set Shipping Cost to be charged.


6. Choose between Charge Shipping Per Item or Charge Per Cart to define whether shipping will be charged per line item or per cart.


7. Set Target Shipping Location (Optional) to define which shipping area is covered under this method.

For example, you may want to cover your neighborhood for a quick 1 or 2-hour delivery. Or cover the whole state for 2-day delivery.

8. Set Shipping Priority Number. A shipping method with higher number will be prioritize first when there is a conflict with another shipping method.


9. Click Submit to create and save shipping method. 


Editing Shipping Method

You can edit each shipping method to change its name, shipping cost, charging method, target location and priority number.

1. Go to Ecommerce > Shipping.


2. Select the store you want to create the shipping method for.


3.Under the Action column, click on the edit icon to edit shipping method.


4. Make the necessary changes.


5. Click Submit to save your changes.



Deleting Shipping Method

You can delete coupons you no longer use.

1. Go to Ecommerce > Shipping.




2. Click on the Import Social Media option


2. Select the store you want to create the shipping method for.


3. Under the Action column, click on the bin icon to delete the selected shipping method.


4. Select Yes, Delete This Shipping to confirm.

Note: You cannot undo once you have deleted the shipping method. Once deleted, it is gone forever.

Viewing Ecom Report

Understanding Your Store With Ecom Report

Pro Elkan’s ecom report gives you a holistic view of your products and conversion funnel. 

Viewing Ecom Report


1. Go to Ecommerce > Ecom Reports


2. Select the store you want to create report for.

It is important to look at your ecom report on a regular basis to monitor your store’s performance across all sales channels.


You’ll get an overview of: 

  • đź’ Traffic

  • đź’ Orders 

  • đź’ Delivery events

  • đź’ Sales

  • đź’ Conversion percentage

  • đź’ Total purchase value

Navigating Store Events Over Time Widget

It’s also helpful to compare timeframes and forecast future business growth. You can view the last 30 days of the reports and compare them to the same month of the previous year on the Store Event Over Time widget.

1. Click on the plus icon to zoom into a narrower timeframe (e.g from daily events to hourly events)


2. Click on the minus icon to zoom out to a wider timeframe (e.g from daily to weekly to monthly events)


3. Select the magnifying glass icon and highlight a range in the widget. This will zoom into your chosen timeframe


4. Click on the home icon to reset your widget view


5.Select the 3 lines to open your report download options. You can download your report as a SVC, PNG, or CSV format file.

Select the 3 lines to open your report download options. You can download your report as a SVC, PNG, or CSV format file.

Creating Checkout Rules

Pro Elkan allows you to create checkout rules to automatically apply at checkout.

Example scenarios:

  • đź’ Free shipping for orders above $80 


  • đź’ $10 off total cart value when order is above $100


  • đź’ 25% off total cart value when 2 products are added to cart

Here’s how you can start creating checkout rules for your store:



1. Go to Ecommerce > Checkout Settings


  1. 2.Select the store you want to create the checkout rules for



Note: You won't see your page if you haven’t enabled the Bot when you import the account.

3. Click Create Checkout Rule

1.Public Posts: You can enable it and select any of your public posts which is available on the page.


2.Post Id: You'll need to enter Post Id when you want to enable Comment Auto Reply for Ads or other posts which are not public.

4. Enter your Rule Name


1. Click Next

  • Any Conditions Are Met - Checkout rules will apply when any one of the conditions are met at checkout


  • All Conditions Are Met - Checkout rules will only apply when all conditions are met at checkout.

6. Define Trigger Actions When conditions

  • đź’ Any Conditions Are Met - Checkout rules will apply when any one of the conditions are met at checkout


  • đź’ All Conditions Are Met - Checkout rules will only apply when all conditions are met at checkout.

7.Define conditions to trigger checkout rules. You can add multiple conditions for each checkout rule.


7.1 Product and Quantity Condition Type


7.1.1. Choose Products you want to trigger the checkout rules


7.1.2 Set Quantity Operator 


7.1.3 Set Quantity 


7.2 Total Order Amount Condition Type


7.2.1 Set Quantity Operator


7.2.2 Set Quantity


8. Click Next


9.Define Actions to take at checkout. You can add multiple actions for each checkout rule.


9.1 Set Action (New Shipping Cost or New Subtotal Amount)


9.2 Set Action Specific


9.3 Set Value


9.4 Click Add Action if you require more actions at checkout.


10. Click Save to create checkout rule


11. Toggle Status to Enabled to turn on checkout rules for your store


Editing Checkout Rules

You can edit each checkout rule to change its name, trigger conditions and checkout actions.

1. Go to Ecommerce > Checkout Settings


2. Select the store you want to create the checkout rules for


3.Under the Action column, click on the edit icon to edit the checkout rule


4. Make the necessary changes.

5.Click Save to save your changes.


Deleting Checkout Rules

You can delete checkout rules you no longer use.

1. Select Facebook & Instagram on the Navigation Pane

2. Click on the Import Social Media option


2. Select the store you want to create the checkout rules for


3. Under the Action column, click on the bin icon to delete the selected checkout rule


4. Select Yes, Delete This Checkout Rule to confirm

Note: You cannot undo once you have deleted the checkout rule. Once deleted, it is gone forever.

Configuring Checkout Fields

Configuring checkout fields and custom checkout fields

Pro Elkan enables you to customize what data to collect at checkout. 


In this article, we will go through:

  • đź’ How to configure Pro Elkan checkout fields

  • đź’ How to create custom checkout fields

Configuring Checkout Fields


1. Go to Ecommerce > Checkout Settings




2. Select the store you want to create the checkout rules for


3. Click Checkout Fields on the right side of your screen


4. Customize your checkout fields


Select Hidden to hide fields at checkout. Customers will not see these fields.


Select Required to make the field mandatory at checkout. Customers will not be able to checkout if they do not fill up these fields.


Select Optional to make the field optional at checkout. Customers can still checkout if they do not fill up these fields.

  1. Changes are automatically saved. You can exit the page once you are done.


Creating Custom Checkout Fields

With custom checkout fields, you are able to get information from customers without any restrictions.

1. Go to Ecommerce > Checkout Settings


2. Select the store you want to create the checkout rules for


3. Click Checkout Fields on the right side of your screen


4. Click Add Custom Checkout Field


5. Input Custom Field Label to let customers know what information to provide


6. Select Custom Field Type


7. Define custom field inputs (if required)


đź’ One-Liner Text - Select Custom Field Validation Type


  • đź’ Paragraph Text - No additional inputs required


đź’ Select Options - Custom Field Options & Select Mode


đź’ Radio Options - Custom Field Options


đź’ Checkbox Options - Custom Field Options

  • đź’ Date - No additional inputs required


  • đź’ Image Upload - No additional inputs required

8. Click Submit to create and save custom checkout field


9. Configure the custom field to make it a hidden, required or optional field at checkout


Editing Custom Checkout Field


1. Go to Ecommerce > Checkout Settings


2. Select the store you want to create the checkout rules for


3. Click Checkout Fields on the right side of your screen



4. Under the Action column, click on the edit icon to edit the Custom Field


5. Make the necessary changes


6.Click Submit to save your changes.


Deleting Custom Checkout Field


1. Go to Ecommerce > Checkout Settings


2. Select the store you want to create the checkout rules for


3. Click Checkout Fields on the right side of your screen


4. Click the Red Trash button and confirm to delete

Note: Changes are saved automatically. Once you click on the bin icon, you cannot undo deletion.

Creating & Editing Shop Notifications

Pro Elkan’s shop notification feature allows you to send order details to you and your customers using 3 different messaging platforms – SMS, Email and Facebook Messenger.

With Pro Elkan, you can send notifications at any step of your customer’s buying journey. You can also use Shop Notifications to send out abandoned cart messages to increase conversions by up to 30% more sales.

Creating Shop Notifications


1. Go to Ecommerce > Shop Notifications


2. Select the store you want to create the shop notifications for


3.Click Add New Notification



4. Register Yourself


5. Enter Notification Name




6. Register Yourself


7. Select Notification Receiver




8. Choose Notification Medium. You must have at least one medium selected.


9. Go to the right panel and type out your message or choose a flow sequence. 


10. Click Save Notification to save your message


11. Click on SMS, Email, Messenger or webhook to customize the messages to be sent via each medium you have previously selected.


Personalizing Your Message

You can personalize every message a customer gets to their own shopping behaviour to include store name, currency, ordered items, cart url, and many more.


Variables will also work on sms,email or messenger bot sequences.


1. Select Facebook & Instagram on the Navigation Pane


2. Paste into your message box on the right.


Editing Shop Notifications


1. Go to Ecommerce > Shop Notifications


2. You'll see a button to Add A New Facebook Account. Please click on it and press Continue with Facebook


3. Under the Action column, click on the edit icon to edit the shop notification


4. Make the necessary changes.


5.Click + Save Notification to save your changes


Deleting Shop Notifications

You can delete notifications you no longer use.

1. Select Facebook & Instagram on the Navigation Pane


2. Select the store you want to create the shop notifications for


3. Under the Action column, click on the bin icon to delete the selected notification



4. Select Yes, Delete This Notification to confirm

Note: You cannot undo once you have deleted the notification. Once deleted, it is gone forever.

Configuring Homepage Design

Pro Elkan enables you to easily configure your homepage without coding. You can change the layout and set the store menu from Shop Design.

1. Go to Ecommerce > Shop Design


2. Select the store you want to configure homepage design for


3. Select Theme Editor



4. Select Header Type

4.1 Genova


4.2 Register Yourself


4.3 No Header


5. Choose Transparency mode


5.1 Default


5.2 Transparent


6. Select Shop Body. You can create or edit the body under page designer.




7. Select Footer


7.1 Default


7.1 No Footer


8. Choose Colour Mode


8.1 Light


8.2 Dark


9. Use Preview Size to adjust how the preview looks on your screen. 


10. Toggle among Mobile, Tablet and Desktop to preview how your shop homepage will look on the various platform 


11. Click SAVE SHOP HOMEPAGE DESIGN to save the changes


Configuring Store Menu

Pro Elkan enables you to customize your homepage menu, allowing customers to easily navigate your store and find the products they are looking for.


Configuring Store Menu


1. Go to Ecommerce > Shop Design


2.Select the store you want to configure store menu for


3.Select Shop Menu Settings



4. Now you can see the comments auto-reply report

To delete a page from menu, Click on bin icon on the right of unwanted page



Note: Changes are automatically saved. You can exit the page once you are done.

Configuring Store Funnel

Pro Elkan Ecom Funnel feature enables you to automatically upsell/downsell products to increase sales per customer. 




1. When a customer purchases from your store, they will see a pop up with a recommended product. 


  1. 2.If they purchase the recommended product, they will be brought to a thank you page.




3.If they reject the recommended product, they will be brought back to another recommended product. 



You can add or remove as many actions to your funnel to aid your customer on their buying journey.

Here’s How To Configure a Store Funnel



1.  Go to Ecommerce > Funnels


2. Select the store you want to create funnels for


3.Click Create New 



4. Click Purchase Trigger to configure trigger conditions




1. Select Trigger When

  • Any Conditions Are Met - Funnel activates when any one of the conditions are met 


  • All Conditions Are Met - Funnel only activates when all conditions are met

2. Set Condition Type


2.1 Product and Quantity


2.1.1 Choose Products you want to trigger the checkout rules


2.1.2 Set Quantity Operator 


2.1.3 Set Quantity 


2.2 Total Order Amount


2.2.1 Set Quantity Operator


2.2.2 Set Amount Value


2.2.3 Add Condition if you have more than one criteria to meet for this funnel



5. Click Confirm Changes to save Purchase Trigger


6. Click Offer Name of Offer #2 to choose which offer to show after the purchase trigger activates.


7. You can either use an existing page or create a new offer


8. Right click on an offer to delete/clone it


9. Click Save to save your store funnel


Creating and Editing Shop Pages

There are 2 types of pages you can create - Custom Page or Template Page.


Template Page

There are various theme templates you can edit and add to your store so you don’t need to start from scratch. 

1. Select Facebook & Instagram on the Navigation Pane


2. Select the store you want to create a page for


3. Click Theme Templates



4. Scroll to a template you’d like to use


5.Click Use This Template


6. Click Save to create page and save changes 


Custom Page


1. Go to Ecommerce > Shop Pages


2. Select the store you want to create a page for


3. Click Add New Page





4. Click Save to create page and save changes


Page Builder Explained

Pro Elkan’s page builder allows you to easily create unique, branded pages for your products, store information and offers with no coding involved. 


You can also optimize your page for SEO with Pro Elkan’s SEO Settings. 

SEO settings

With Pro Elkan, you can customize individual page’s SEO. Ensuring your page’s Meta Title and Meta Description is optimised with targeted keywords is the first step to being discovered on Google and other search engines.

1. Select Facebook & Instagram on the Navigation Pane


2. Enter url handle (each page needs a unique handle)


4. In the next step, Facebook will ask for your confirmation. Please Continue with the steps until the account is imported within Pro Elkan.


5. Once the import is successful, You can see your business pages added to Pro Elkan.



4. Insert Meta Title


5. Insert Meta Description

Note: You can do the same for Facebook and Twitter's meta title and description.

Page Structure

A page is made up of rows, columns and contents.


This biggest group is the rows.


In each row, you can have up to 12 columns. 


In each column, you can add multiple content types. 


There are seven content types you can use to customize your page.

  • đź’ Text 

  • đź’ Button

  • đź’ Image

  • đź’ Video

  • đź’ Timer

  • đź’ Product Carousel

  • đź’ Form

Row Configuration Settings


1. Click Add Row 


2. Choose Row Type


đź’ Raw Row: Blank row spaces to start from scratch


đź’ Pre-built Blocks: Ready-made rows you can customize




3. Insert your chosen row


4. Click on + to add content


5. Click on any content type


6.Click Insert Content


7. Click SAVE to save page


Column Configuration Settings

Column resides under rows. You can have a maximum of 12 columns in each row. 

1. Click row to open up columns


2. Add Column to increase number of rows


3. Specify number of columns 



4. Click OK to insert columns


Text Configuration Settings


1. Click + to add content


2. You'll see a button to Add A New Facebook Account. Please click on it and press Continue with Facebook


3. Click INSERT CONTENT



4. Click the edit icon on the text block


5. Enter your text in the right content panel. You can also format the text, add tables and media into your text box.


6. You can customize your button further in the left panel

  • đź’ Add text shadow

  • đź’ Change font color

  • đź’ Change font background color

  • đź’ Select font family

  • đź’ Customize content height

  • đź’ Customize content width

  • đź’ Define content alignment

  • đź’ Configure entrance animation

1. Click Confirm Changes to save your text block


8. Click SAVE to save page


Button Configuration Settings


1.Click + to add content


2. Select Button


3. Click INSERT CONTENT


4. Click the edit icon on the button block


5. On the right content box, type in your call-to-action (CTA) text. This is what your customers will see on the button. e.g Buy Now or Add To Cart.


1. You can customize your button further in the left panel.

  • đź’ Add text shadow

  • đź’ Change font color

  • đź’ Change font background color

  • đź’ Select font family

  • đź’ Customize content height

  • đź’ Customize content width

  • đź’ Define content alignment

  • đź’ Configure entrance animation

  • đź’ Choose button destination

  • đź’ Select button size

  • đź’ Select button type

  • đź’ Select button color

7. Click Confirm Changes to save your button CTA text


8. Click SAVE to save page


Video Configuration Settings


1. Click + to add content

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2. Select Video

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3. Click INSERT CONTENT

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4. Click the edit icon on the video block

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5. You can customize your image in the left panel.

  1. đź’ Customize content height

  2. đź’ Customize content width

  3. đź’ Define content alignment

  4. đź’ Configure entrance animation

6. Copy video embed code from your web player

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7. Paste video embed code in the content box

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8. Click SAVE to save page

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Video Configuration Settings



1. Click + to add content


2. Select Video


3. Click INSERT CONTENT


4. Click the edit icon on the video block


5. You can customize your image in the left panel.

  1. đź’ Customize content height

  2. đź’ Customize content width

  3. đź’ Define content alignment

  4. đź’ Configure entrance animation

6. Copy video embed code from your web player


7. Paste video embed code in the content box


8. Click SAVE to save page


Timer Configuration Settings


1. Click + to add content

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2. Select Timer

Lorem ipsum dolor sit amet, consectetur adipisg elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

3.Click INSERT CONTENT

Lorem ipsum dolor sit amet, consectetur adipisg elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

4. Click the edit icon on the timer block

Lorem ipsum dolor sit amet, consectetur adipisg elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

5. You can customize your timer in the left panel.

  • đź’ Customize content height

  • đź’ Customize content width

  • đź’ Define content alignment

  • đź’ Configure entrance animation

  • đź’ Set Deadline (Minutes) of offer expiry

  • đź’ Set Start Delay (Seconds) of offer expiry

  • đź’ Display Timer Labels to show days, hours, minutes and seconds in the offer page

  • đź’ Customize timer colors

6. Click SAVE to save page

Lorem ipsum dolor sit amet, consectetur adipisg elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Timer Configuration Settings


1. Click + to add content


2. Select Timer


3.Click INSERT CONTENT


4. Click the edit icon on the timer block


5. You can customize your timer in the left panel.

  • đź’ Customize content height

  • đź’ Customize content width

  • đź’ Define content alignment

  • đź’ Configure entrance animation

  • đź’ Set Deadline (Minutes) of offer expiry

  • đź’ Set Start Delay (Seconds) of offer expiry

  • đź’ Display Timer Labels to show days, hours, minutes and seconds in the offer page

  • đź’ Customize timer colors

6. Click SAVE to save page


Image Configuration Settings



1. Select Facebook & Instagram on the Navigation Pane


2. Select Image


3.Click INSERT CONTENT


4. Click the edit icon on the image block


5. You can customize your image in the left panel.


  • đź’  Customize content height

  • đź’  Customize content width

  • đź’  Define content alignment

  • đź’  Configure entrance animation

6. Upload image. Recommended image size: 300 x 300px


6.1 File Upload


6.1.1 Click on Upload File


6.1.2 Choose an image from your computer


6.1.3 Click Open to insert image


6.2 Paste Image URL


6.2.1 Copy URL of image

  1. 6.2.2 Paste URL in the box


9. Click SAVE to save page


Products carousel Configuration Settings


1. Select Facebook & Instagram on the Navigation Pane

2. Click on the Import Social Media option


2. Select Products Carousel


3.Click INSERT CONTENT


4. Click the edit icon on the product carousel block


5. You can customize your carousel in the left panel.

  • đź’ Customize content height

  • đź’ Customize content width

  • đź’ Define content alignment

  • đź’ Configure entrance animation

6. Configure product source

  • Product - Choose to show specific products


  • Category - Choose to show a range of products from a specific category

7. Add products/category


8. Click SAVE to save page


Editing Store SEO Settings

A beautiful store that’s invisible to the search engine is like a Grade A movie that no one ever hears about. It’s a waste of time and money. You put in all the hard work, but you don’t see any results from it. 


Editing Store SEO Settings



Editing Store SEO Settings

1. Go to Ecommerce > Create/Edit Store


2.Select Store you want to edit SEO settings for


3.Click Edit Store


4.Your Media Source Has Been Successfully Imported!


5.Input Meta Title


6.Enter Meta Description


7.Click Next




8.Click Save to confirm changes



Ensuring your store’s Meta Title and Meta Description is optimised with targeted keywords is the first step to being discovered on Google and other search engines. 


Pro Tip: When writing your store Meta Title, it's important to use keywords that describe what products you offer. Include eye-grabbing information in the meta description. Your goal here is to make them click into your store.





Configuring Ecommerce Store FB Messenger Settings

Before you can connect your Facebook and Messenger to the store, you will need to import your account details to Pro Elkan

Once you have imported your Facebook account, you can link it to your store.

1. Choose your Facebook page from the dropdown menu


2. (Optional) Input your Facebook Pixel ID to to track customer data and behaviour on your Pro Elkan store

Although this is an optional field, we highly recommend you to set it up. Getting data from your customers at the early stage can help scale your ads. Learn more about Facebook Pixel.

3. (Optional) Input your Facebook Conversion API Access Token to accurately track customer data and optimize your ads beyond iOS 14 update. Learn more about Facebook Conversion API

This will help you go past the iOS14 update

4. Select a label to automatically tag a customer who placed an order through Facebook Messenger.



Creating a Simple Product Type

Best used for physical products with no variants such as size, colour, weight, etc.



Creating a Simple Product Type steps


1. Enter Product Name


2. Upload Main Image


2.1 Click on Upload Main Image


2.2 Select Image and click Open


3. Ensure the toggles are set to Single and Physical Product Type

Note: Live Chat Messages can only send to subscribers who messaged your page in the last 7 days.

4. Input Original Selling Price


5. Define Sale Price (if On Sale toggle is turned on

5. Define Sale Price (if On Sale toggle is turned on)

6. Enter Stock Level for product




7. Define Product Category


8. Enter Product Description



Pro tip: With Pro Elkan, you can auto generate product description.

9. Review Advanced Settings


9.1 Is Taxable - Is the product taxable?


9.2 Display Stock? - Do you want to show how many stock you have left on your product page?

If yes, turn on the toggle to Display

9.3 If no, turn off the toggle to Off


9.4 Prevent Purchase On Zero Stocks? - Do you want to stop selling when your stock level is 0?


10. Select Shipping Method


If you have not set up any shipping method, you can click on Add Shipping to create one.



You can then define shipping name, shipping cost, shipping cost method, target shipping location.


11. Add more images in the product library


12. Configure customer reviews


12.1 Toggle Show reviews


12.2 Click Configure Product Reviews


12.3 Click Add Review


12.4 Enter customer review


12.5 Click Confirm to add customer review


13. Optimize Page Title & Meta Description for SEO


14. Click Submit


Creating a Variable Product Type

Best used for physical products with multiple variant options such a size, colour, weight, etc.



Creating a Variable Product Type : Steps


1. Enter Product Name


2. Ensure the toggles are set to Variable and Physical Product Type


3. Upload Main Image



3.1 Click on Upload Main Image


3.2 Select Image and click Open


4. Customize your variant option


4.1 Option Name


4.2 Option Type


4.2.1 Radio


4.2.2 Select


4.3 Option Values


5. Input Original Selling Price, Sale Price and Stock Level for each variant


6. Define Product Category


7. Enter Product Description


Pro tip: With Pro Elkan, you can auto generate product description.


8. Review Advanced Settings


8.1 Is Taxable - Is the product taxable?


8.2 Display Stock? - Do you want to show how many stock you have left on your product page?


8.2.1 If yes, turn on the toggle to Display


1. RIf no, turn off the toggle to Off




8.3 Prevent Purchase On Zero Stocks? - Do you want to stop selling when your stock level is 0?


9. Select Shipping Method


If you have not set up any shipping method, you can click on Add Shipping to create one.


You can then define shipping name, shipping cost, shipping cost method, target shipping location.


10. Add more images in the product library


11. Configure customer reviews


11.1 Toggle Show reviews


11.2 Click Configure Product Reviews


11.3 Click Add Review


11.4 Enter customer review


11.5 Click Confirm to add customer review


12. Optimize Page Title & Meta Description for SEO


13. Click Submit



Creating a Simple Downloadable Product Type

Best used for a single digital product. 


Creating a Simple Downloadable Product Type : Steps


1. Enter Product Name


2. Ensure the toggles are set to Single and Digital/Downloadable Product Type


3.Upload Main Image


3.1 Click on Upload Main Image


3.2 Select Image and click Open


5. Upload your digital file (or paste a link to download page)


6. Specify the Maximum Number of Download Limits


7. Specify the number of Days To Expiry 


8. Define Product Category


9. Enter Product Description


Pro tip: With Pro Elkan, you can auto generate product description.


11. Add more images in the product library


12. Configure customer reviews


12.1 Toggle Show reviews


12.2 Click Configure Product Reviews


12.3 Click Add Review


12.4 Enter customer review


12.5 Click Confirm to add customer review


13. Optimize Page Title & Meta Description for SEO


14. Click Submit


Creating a Variable Downloadable Product Type

A step-by-step process to import social media accounts and groups


Social Media Automation not only helps you manage your social media accounts but also makes the job easier.


Creating a Variable Downloadable

You can also see all the subscribers individually and filter them as per your preference.

1. Enter Product Name


2. Click on the Filter Subscribers button


3. Upload Main Image


4. Customize your variant options


4.1 Option Name


4.2 Option Type


  • 4.2.1 Radio


4.2.2 Select


4.3 Register Yourself


5. Input Original Selling Price, Sale Price (if On Sale toggle is turned on) and Stock Level for each variant


6. Upload variant image


7. Upload variant digital file (or paste a link to download page)


8. Specify the Maximum Number of Download Limits


9. Specify the number of Days To Expiry 


10. Define Product Category


11. Add Description


Pro tip: With Pro Elkan you can auto generate product description.


11. Add more images in the product library


1. Register Yourself


12. Configure customer reviews


12.1 Toggle Show reviews


12.2 Click Configure Product Reviews


12.3 Click Add Review


12.4 Enter customer review


12.5 Click Confirm to add customer review


13. Optimize Page Title & Meta Description for SEO


14. Click Submit


How to Filter Product View

In your product dashboard, you can add filters to find specific products easier.


1. Go to Ecommerce > Products


2. Select Store you want to filter products


3. Click Filter Display





4. Select Match Type

  • đź’ Any - Products that match any one filter rule


  • đź’ All - Products that match all filter rules


5. Choose your filter rule




6. Define filter rule to specific requirements




7. Define filter rule to specific requirements






8. Click anywhere outside the box to apply filter





Understanding Filter Types

Product Types


  • Simple - Products with no variant options


  • Variation - Products with variant options


  • Digital - Digital/downloadable products


Category


  • Category is - Products under the category specified


  • Category is not - Products not part of the category specified


Shipping Method


  • Shipping Method have - Products with the specified shipping method


  • Shipping Method have not - Products without the specified shipping method


Stock


  • Equals - Stock level equals to amount specified (E.g Filter stock equals to 50)


  • Greater than - Stock level equals is greater than the amount specified (E.g Filter stock greater than 50)


  • Greater than or equal to - Stock level equals is greater than or equals to the amount specified (E.g Filter stock greater than or equal 50)


  • Lesser than - Stock level lesser than the amount specified (E.g Filter stock lesser than 50)


  • Lesser than or equal to - Stock level is lesser than or equals to the amount specified (E.g Filter stock lesser than or equal to 50)

Creating a Funnel Offer

There are 2 ways to create an offer page - Funnel and Shop Page Builder


From Funnels Page:


1. From Funnels Page:



2. Select your Facebook or Instagram Page


3. Select the Funnel you want to create offer for


  1. 4.Click Offer Name


5. Select Create New


From Page Builder


  1. 1.) Go to Ecommerce > Shop Pages

  2. 2.) Select the store you want to create offer page for

  3. 3.) Click Theme Templates

  4. 4.) Choose Very Last Offer

  5. 5.) Click Use This Template


Customizing Offer Page


1. Double click any content box to edit


2. Edit the countdown timer to add urgency

  • đź’  Set Deadline (Minutes) of offer expiry

  • đź’  Set Start Delay (Seconds) of offer expiry

  • đź’  Display Timer Labels to show days, hours, minutes and seconds in the offer page

3. Edit product box


3.1 Choose product to offer







3.2 Select product quantity for offer


3.3 Configure Product Offer Price

  • đź’ Subtract From Effective Price - Amount to deduct from non-offer price


  • đź’ Fixed Price - Amount to override non-offer price


  • đź’ Percentage of Sales Price - Percentage of the non-offer price


  • đź’ Percentage of Original Price - Percentage of the original product price

4. Enter the Product Offer Value


5. Configure Product Title. If you leave blank, it will show the original product title


6. Choose whether to show or hide product description


Before you set up a custom domain for your store, you need to:


  1. 1.) Register a Fully Qualified Domain Name (FQDN)

  2. 2.) Update your domain's DNS records using CNAME or Nameservers

  3. 3.) Complete DNS propagation



Before you set up a custom domain for your store, you need to:

  1. Register a Fully Qualified Domain Name (FQDN)

  2. Update your domain's DNS records using CNAME or Nameservers

  3. Complete DNS propagation



Register a Fully Qualified Domain Name (FQDN).

You can register domain names on common domain registrars such as GoDaddy.com, NameCheap.com, etc

Update your domain's DNS records using CNAME or Nameservers

Change CNAME record (Recommended)


You can update your CNAME record by pointing it to our domain “proelkan.net”


You can choose to set up CNAME for either main domains or subdomains. 


For Main Domains: (e.g. myshopph.com)
Type: CNAME
Name: @

Value: proelkan.net


For Subdomains:  (e.g. mysubdomain.myshopph.com)

Type: CNAME
Name: mysubomain

Value: proelkan.net




Complete DNS propagation

Whenever you change your domain's DNS records, it must be also updated worldwide. This update process is what we call “DNS Propagation”. This process usually takes 4 to 48 hours after changing the DNS record.


If you want to check the status of your DNS Propagation, you can use tools like 👉 DNS Propagation CHECKER.


You would know that the DNS Propagation is finished once all location is resolved (See sample below)


Once you have all the prerequisites done, you can follow the steps below to configure your custom domain.



1. Go to Ecommerce > Create/Edit Store


2. Select store you want to link your custom domain to


3. Click Edit Store


4. Scroll down and click on Configure Custom Domain


5. Enter Domain


6. Click Confirm to save changes


Importing and Exporting Products

Instead of manually creating individual products, you can bulk import products to save time.


Importing Products


1.Go to Ecommerce > Products


2.Select Store you want to create new products for


3.Click on Import


  1. 4.Download the specific templates for types of products you are importing



5. Fill up the product information in excel sheet




6.Upload your completed file



7. Click Next


8. Map fields


9. Click Next to start importing products


10. Click Done


Exporting Products


1. Select Facebook & Instagram on the Navigation Pane

2. Click on the Import Social Media option


2. Select Store you want to create new products for


3. Select all product you want to export



4. Click Export


5. Register Yourself


6. Choose your export file type (.Xlsx, .Csv, .Txt)


7. Click Export


Adding Shop Notifications To Sequences

Shop notifications can be sent to customers as one-time updates or planned out information. In this article, we will explore how you can send shop notifications as part of a sequence.

Sequences schedules notifications to be sent at specific time intervals.


You can create sequences for SMS, emails and messenger.



1. Go to Ecommerce > Shop Notifications


2. Select the store you want to create the shop notifications for


3. Click Add New Notification



4.Toggle Message Type


5. Select Sequence to add notifications to


6. Click Add Sequence if you don't have any sequences set up yet

  • đź’ Learn how to create SMS Sequences


  • đź’ Learn how to create email flows


  • đź’ Learn how to create Messenger Sequences

Direct Checkout URL

This feature allows you to configure your checkout URL so that your desired items/products are automatically added to your customer's cart right after they click your checkout URL.

There are cases where we want to directly transport our customers to our checkout page.

Problem is, how do we automatically fill up the checkout page with our products so that all the customers have to do is fill out the order form?

Well… Pro ELkan Ecom's “Direct Checkout URL” feature is what you need.


This feature allows you to configure your checkout URL so that your desired items/products are automatically added to your customer's cart right after they click your checkout URL.


Your customers won't need to click the “Add To Cart” button or get distracted by your other products.

 

To use the direct URL checkout.. please follow the syntax:

The base URL would be your Ecom store's checkout page URL.

Example: https://myshopph.proelkan.net/checkout


Then add the “action” query keyword and specify the word “direct” as its value.

Next, use the “cart_items” query keyword to specify the products and their respective quantities on your cart.

Please check the different methods and syntax below:

A. Adding a simple product:


A. Adding a simple product:

Url Format:


https://besttoolsph.com/checkout?action=direct&cart_items=6901


The highlighted number is your product ID.

2. Select your Facebook or Instagram Page

Url Format:

https://besttoolsph.com/checkout?action=direct&cart_items=6901|7


You can specify a quantity by adding the line (“|”) character after the product id and specifying the quantity after line (“|”) character.


Examples:


  • đź’  https://besttoolsph.com/checkout?action=direct&cart_items=6901|7


  • đź’ https://besttoolsph.com/checkout?action=direct&cart_items=6900|21


  • đź’ https://besttoolsph.com/checkout?action=direct&cart_items=6898|3


C. Adding a variable product:

Url Format:


https://myshopph.proelkan.net/checkout?action=direct&cart_items=6957-1883633642


Notice that we used the dash (“-”) character after the product ID. It tells the system that you are adding a specific variation on your variable product.


You need to get the variable ID of your chosen product variation, then add it after the dash (“-”) character


Get the variable ID by editing your product and copying the ID under your chosen variation:

D. Adding a variable product with a specified quantity:

Url Format:


https://myshopph.proelkan.net/checkout?action=direct&cart_items=6957-1883633642|7


You can specify a quantity by adding the line (“|”) character after the product id and the variable id, then specify the quantity after line (“|”) character.


Examples:


  • đź’ https://myshopph.proelkan.net/checkout?action=direct&cart_items=6957-2941006920|7


  • đź’ https://myshopph.proelkan.net/checkout?action=direct&cart_items=6957-3019408986|10


  • đź’ https://myshopph.proelkan.net/checkout?action=direct&cart_items=6957-1883633642|2

E. Adding multiple products on your direct checkout

When adding multiple products, you can use the syntax above for simple or variable products. You can also specify the quantity if you want using the method shown above.


To add multiple products, simply separate each entry with a comma (",")


Example:


https://myshopph.proelkan.net/checkout?action=direct&cart_items=6957-3019408986|10,6957-1883633642|2,5637


The direct checkout URL on the examples will add 3 products to your cart.